This beautifully crafted wedge espadrille is made in metallic satin and is 9 cm high.
Shipping Policy for M by Maggie
At M by Maggie, we are committed to providing you with a seamless and efficient shipping experience. Below is our shipping policy, outlining the details you need to know about our shipping options, costs, and procedures.
Shipping Options and Costs
- Standard Ground Shipping: Available for all orders. Free for purchases over $150. A $15 charge applies for orders below $150 (before sales tax).
- 2nd Day Shipping: Available at a flat rate of $15.
- Overnight Shipping: Available at a flat rate of $25.
Order Processing Time
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- Cutoff time for same-day processing is 5 PM EST. Orders received after this time will be processed the next business day.
Delivery Times
- Standard Ground Shipping: Typically takes 3-7 business days.
- 2nd Day Shipping: Delivers within 2 business days.
- Overnight Shipping: Delivers the next business day.
Shipping Restrictions
- We do not ship to P.O. boxes.
- Currently, we only ship within the United States.
International Shipping
- We do not offer international shipping at this time.
Return Policy for M by Maggie
At M by Maggie, we strive to ensure your satisfaction with every purchase. Below is our return policy and instructions on how to process a return using Shopify's customer account return portal.
Eligibility for Returns
Timeframe: Returns or exchanges are accepted for unworn, unwashed, or defective merchandise within 7 days of receipt.
Condition: Merchandise must be returned with all original tags attached.
Exclusions: Markdown, Clearance, reduced items, and Fine Jewelry are final sale and not eligible for return or exchange.
Refund Process
Refund Method: Refunds will be issued in the same form as the original payment.
Return Label: A free return label will be provided for eligible items.
Shipping Costs
Free Ground Shipping: Applies to purchases of $150 or more.
Ground Shipping Below $150: A $15 charge applies before sales tax.
2nd Day Shipping: Costs $15.
Overnight Shipping: Costs $25.
How to Process a Return Via Customer Portal
Log In to Your Account:
Go to the M by Maggie website and log in to your customer account by clicking the person icon in the upper right corner.
Access Your Order History:
Navigate to your order history section within your account.
Select the Order for Return:
Choose the order containing the item(s) you wish to return.
Initiate Return Process:
Click the option to start a return. Follow the instructions to select the item(s) you wish to return and provide a reason for your return.
If your return is approved, you will receive an email with the return shipping label.
Returns may take up to 48 hours for approval; if you have not received approval after 48 hours, please contact us via email.
Print Return Label:
Once your return is approved, print the free return label provided by M by Maggie.
Pack and Ship the Item:
Ensure the item is in its original condition with all tags attached. Use the return label to ship the item back to us.
Monitor Your Refund:
Once we receive the returned item, your refund will be processed in the original payment method.